Dear Bidesk customers,
Bidesk will perform a system maintenance from 2020/01/12 1:00 AM UTC to 2020/01/14 1:00 AM UTC.
Bidesk will suspend deposits, withdrawals, trading and the bounty program during this period. Deposits that are not completed before the start of the maintenance will be processed after the completion of the maintenance. Please allow some time for deposits to show up in your account after the system maintenance.
- After the system maintenance, https://www.bidesk.com will work as the new system, we will setup a new domain bideskv1.com for the old system
- Users need to trigger the forgotten password pathway to reset their login / 2FA binding at our new system. Users don't need to redo KYC
- The new system will have new deposit addresses, please do not deposit your assets to old addresses
- Users will need to login to the old system to manually withdraw their assets. Deposit and trading will be disabled, only withdrawal will be enabled at the old system
- After all users have withdrawn their assets, the old system will be deleted after 14 days 2020/01/28
Safeguarding your privacy, data, and funds are our number one priority.
Another announcement will be made once the maintenance is complete. Please stay tuned for further information.
We apologize for the inconvenience.
Thanks for your support!
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